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Institut für Betriebswirtschaftslehre Services & Operations Management

Industrial Perspectives on Operations Management (L)

Lecturers: Prof. Dr. Helmut M. Dietl, Prof. Dr. Torbjörn Netland

Teaching Assistants: UZH (Yu Pan); ETH (Jannick Fiedler & Alexander Albers)

The lecture is organised jointly by ETH and UZH. It was formerly known as "Logistikmanagement". The lectures will not be transmitted via podcast.

 

Course material:

The slides and additional literature will be made available on OLAT either before or after the lecture.


Lecture dates:
Time: Tuesday 4:15 - 5:30 PM
Room: Lecture Hall HG F 5, Rämistrasse 101 (ETH main building)
 

Syllabus:

FS25 Syllabus (tbd)

 

Programme: Block 1: Logistics in Different Industries

25.02.2025: Alexandre Baubert - Schindler

Literature

Slides

04.03.2025: Stefan Mahler - Swisslog

Literature

Slides

11.03.2025: Andrea del Buono - Kistler

Literature

Slides

18.03.2025: Friederike Kulik - Picnic Technologies

Literature

Slides

25.03.2025: Jan-Christian Schraven - Swiss International Air Lines

Literature

Slides

 

Block 2: Operational Excellence

01.04.2025: Jean-Marc Erieau - MANN+HUMMEL

Literature

Slides

08.04.2025: Pratik Yadav - BCG

Literature

Slides

15.04.2025: Dario Cavegn - Lindt & Sprüngli

Literature

Slides

 

22.04.2025: Easter Holiday

 

Block 3: Digitalization

29.04.2025: David Ochsenbein - Johnson&Johnson

Literature

Slides

06.05.2025: Petra Monn - Siemens

Literature

Slides

13.05.2025: Adrian Scherrer - SFS

Literature

Slides

20.05.2025: Arne Seeliger - Roche

Literature

Slides

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UZH Exam:

The UZH exam lasts 60 min and will take place on Tuesday, 17.06., between 4 pm and 5 pm in the room (tbd) 

The exam is held in English. Relevant to the exam are: 1.) lectures, 2.) slides, 3.) the additional literature provided for the lectures (see programme). The material will be provided continuosly via links on this website (see programme). The exam is an open-book exam. All documents in print format (including your own notes) can be brought to the exam.

A mock exam will be provided on OLAT.

Please note that ETH students will write a separate exam.

 

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Exam inspection:

For further information about your result or to arrange an appointment to view the exam, please contact Yu Pan

Weiterführende Informationen

Contact & Location

University of Zurich
Department of Business Administration
Chair of Services & Operations Management 
Plattenstrasse 14
CH-8032 Zurich
Phone:   +41 (0)44 634 53 11 
send eMail

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