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Institut für Betriebswirtschaftslehre Chair of Marketing for Social Impact

Marketing Analytics

(Lecture, Block Course)

"Data are just summaries of thousands of stories – tell a few of those stories to help make the data meaningful."

Chip & Dan Heath

Abstract:
This course is an introduction to marketing analytics. Today, companies heavily rely on data-driven marketing to better understand the needs of their customers. Through various data collection methods, they gather data on, e.g., purchase behavior, social relationships, or attitudes. By analyzing such data, firms gain market insights and can enhance marketing decisions such as segmentation and targeting of customers, positioning of products based on customer preferences, or developing the right marketing mix. This class offers a practical introduction into understanding, applying, interpreting, and documenting quantitative research methods to analyze Marketing data.

Instructor:
Dr. Margot Löwenberg
Maria Poiaganova

Contact:
maria.poiaganova@business.uzh.ch

Type:
Lecture

Target Audience:
BA students assigned to the “Wahlpflichtbereich" BWL 4.

Frequency:
Each fall semester

APS (ECTS):
3

Language:
English

Required Reading:
Field A, Miles J, Field Z (2012), Discovering Statistics Using R, 1st ed., London: Sage.
Hair JF, Black WC, Babin BJ, Anderson RE (2014), Multivariate Data Analysis. A Global Perspective, 7th ed., Upper Saddle River: Pearson.

Previous knowledge:
Basic knowledge in R is a prerequisite for the Marketing Analytics class. The required skills are on par with our class "R - A non-technical introduction with applications to Marketing". We strongly recommend participating in this class or to complete similar online course (e.g. free R Intro classes available on www.datacamp.com).

Installation of the necessary software:
Please visit http://cran.r-project.org as well as https://posit.co/products/open-source/rstudio/ and ensure that you have successfully installed the latest versions of R and R Studio on your personal laptop.

Grading:

All assessments are carried out on-site. Please bring your laptop computer with charger. The following components comprise the final grade:

  1. 1. Final written exam on the last day of the course (13.09.2024) (70%)
  2. 2. Practice exercises during class (10%)
  3. 3. Online exercises to be completed after the course (20%)

Dates and Location
Block course: 09.09 - 13.09.2024, 09:00 - 17:00 (except 09.09.2024: 09:00 - 12:00)
Location: AND-3-44 (Mon-Thu) and AFL-E-015 (Fri)

 

Registration:
Officially register using the booking tool at the University of Zurich. An individual application for this class is not necessary.

Note:
The information on this website or syllabus supports the official information in the electronic university calendar (VVZ – Vorlesungsverzeichnis). In cases of doubt, the official information at the VVZ is valid.

Weiterführende Informationen

University of Zurich
Department of Business Administration
Chair of Marketing for Social Impact
Andreasstrasse 15
8050 Zurich
Switzerland
Phone: +41 44 634 2918

location plan

Building AND